Model of processes and procedures

Sector: Energy

Scope

  • Definition of model of critical processes and procedures for Corporate University;
  • Production of processes and procedures manual;
  • Optimisation and review of processes and procedures in accordance with the evolution of the Corporate University.

 

Benefits

  • Improved performance of the corporate university through:
    • Clarification of the responsibilities of each party involved in the processes;
    • Standardisation of work practices and automation of activities;
    • Integration of good practice and guarantee of continuous improvement of work methods and processes;
  • Improved return on investment in training.